Legal

TekkBuzz Privacy Policy

Your privacy matters to us. This page explains exactly what data TekkBuzz collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information.

Last updated: January 2025

How TekkBuzz Protects Your Privacy

Six core privacy commitments that TekkBuzz makes to every player on the platform.

SSL Encryption on All Data

Every piece of data you send to or receive from TekkBuzz is protected by SSL encryption. This includes your login credentials, payment details, and personal information. Nothing travels in plain text.

We Never Sell Your Data

TekkBuzz does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve the platform experience.

You Control Your Data

TekkBuzz gives you the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will process your request within the timeframes set out in this policy.

Secure Data Storage

Your TekkBuzz account data is stored on secured servers with restricted access. Only authorised personnel can access personal data, and only when it is necessary to operate or support your account.

Minimal Data Collection

TekkBuzz only collects the data we actually need to run your account and comply with legal requirements. We do not collect data speculatively or build profiles beyond what is necessary for the platform to function.

Breach Notification

In the unlikely event of a data breach affecting your TekkBuzz account, we will notify you promptly and take immediate steps to contain the incident and protect your information from further exposure.


1

Who We Are

TekkBuzz is an online gaming and entertainment platform operating at tekkbuzz.app. We offer a range of games including slots, live dealer tables, number draw games, and sports-style betting products to registered players.

For the purposes of this Privacy Policy, TekkBuzz is the data controller — meaning we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about how TekkBuzz handles your data, you can reach us at [email protected].

Scope: This Privacy Policy applies to all users of the TekkBuzz website, mobile app, and any related services. It covers data collected during registration, gameplay, deposits, withdrawals, and customer support interactions.
2

Data We Collect

When you use TekkBuzz, we collect different types of personal data depending on how you interact with the platform. Here is a breakdown of what we collect and why:

Data Type Examples When Collected
Identity Data Full name, date of birth, national ID Registration & verification
Contact Data Mobile number, email address Registration
Financial Data bKash / Nagad / Rocket number, transaction history Deposits & withdrawals
Technical Data IP address, device type, browser, OS Every platform visit
Usage Data Games played, bet amounts, session duration During gameplay
Communications Data Support chat logs, email correspondence When you contact support

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

3

How We Use Your Data

TekkBuzz uses your personal data for the following purposes:

  • Account Management: To create, maintain, and secure your TekkBuzz account, including verifying your identity and age.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Game Delivery: To provide access to TekkBuzz games, record game results, and resolve any disputes about outcomes.
  • Customer Support: To respond to your queries, complaints, and requests through our support channels.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and abuse of the TekkBuzz platform.
  • Responsible Gaming: To monitor gameplay patterns and identify players who may need support or intervention.
  • Legal Compliance: To meet our obligations under applicable laws and regulations, including record-keeping requirements.
  • Platform Improvement: To analyse usage patterns and improve the TekkBuzz experience for all players.
Marketing: TekkBuzz may send you promotional messages about bonuses and new games if you have opted in to marketing communications. You can opt out at any time by contacting support or updating your account preferences.
4

Legal Basis for Processing

TekkBuzz processes your personal data on the following legal grounds:

  • Contract Performance: Processing your data is necessary to provide the TekkBuzz service you signed up for, including running your account and processing payments.
  • Legal Obligation: We are required by law to collect and retain certain data, including identity verification records and financial transaction logs.
  • Legitimate Interests: TekkBuzz has a legitimate interest in preventing fraud, securing the platform, and improving our services — provided this does not override your privacy rights.
  • Consent: Where we rely on your consent — for example, for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.
5

Data Sharing and Third Parties

TekkBuzz does not sell your personal data. We share data only in the following limited circumstances:

  • Payment Providers: We share necessary financial data with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies governing how they handle your data.
  • Identity Verification Services: We may use third-party KYC (Know Your Customer) providers to verify your identity documents. These providers are contractually bound to handle your data securely.
  • Game Providers: Some TekkBuzz games are supplied by third-party game studios. These providers may receive anonymised gameplay data for technical and audit purposes.
  • Legal Authorities: TekkBuzz will disclose personal data to law enforcement, regulators, or courts when required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of TekkBuzz assets, your data may be transferred to the new entity, subject to the same privacy protections.
Third-Party Standards: All third parties who process data on behalf of TekkBuzz are required to maintain appropriate security standards and are prohibited from using your data for their own purposes.
6

Cookies and Tracking

TekkBuzz uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. The types of cookies we use are:

  • Essential Cookies: Required for the TekkBuzz platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of these.
  • Functional Cookies: Remember your preferences such as language settings and display options to personalise your TekkBuzz experience.
  • Analytics Cookies: Help us understand how players use TekkBuzz — which pages are visited most, where users drop off, and how to improve navigation. Data collected is aggregated and anonymised.
  • Performance Cookies: Monitor platform performance and help us identify and fix technical issues quickly.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some TekkBuzz features. For full details, refer to our cookie settings panel available on the platform.

7

Data Retention

TekkBuzz retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. Specific retention periods are as follows:

Data Category Retention Period Reason
Account & Identity Data 5 years after account closure Legal & regulatory compliance
Financial Transaction Records 7 years Financial record-keeping obligations
Game History 3 years Dispute resolution & auditing
Support Communications 2 years Quality assurance & dispute records
Technical & Log Data 12 months Security monitoring

Once the applicable retention period expires, TekkBuzz will securely delete or anonymise your data so it can no longer be linked back to you.

8

Your Privacy Rights

As a TekkBuzz user, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.

Right to Access

Request a copy of all personal data TekkBuzz holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data on your account.

Right to Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

Right to Restrict Processing

Ask TekkBuzz to limit how we use your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format to transfer elsewhere.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Please Note: Some rights are subject to legal retention requirements. For example, we cannot delete financial transaction records that we are legally required to keep for seven years, even if you request erasure.
9

Children's Privacy

TekkBuzz is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent underage access.

If we discover that a TekkBuzz account has been created by someone under 18, we will immediately close the account, delete all associated personal data, and return any deposited funds (excluding bonuses) to the payment source. If you believe a minor has registered on TekkBuzz, please contact us at [email protected] immediately.

10

Security Measures

TekkBuzz takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure:

  • All data transmitted between your device and TekkBuzz is encrypted using TLS/SSL protocols.
  • Passwords are stored using one-way hashing algorithms — TekkBuzz staff cannot see your password.
  • Access to personal data is restricted to authorised personnel on a need-to-know basis.
  • Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
  • We conduct periodic penetration testing to identify and address potential vulnerabilities.
  • All staff with access to personal data receive regular data protection training.

While TekkBuzz takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login details with anyone.

11

Changes to This Policy

TekkBuzz may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered users via email or an in-platform notification at least 7 days before the changes take effect.

The updated policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically so you stay informed about how TekkBuzz protects your privacy. Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy.

Stay Informed: Bookmark this page and check back whenever you want to review the current TekkBuzz Privacy Policy. We will always be transparent about what changes and why.
12

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how TekkBuzz handles your personal data, please get in touch with our team:

  • Email: [email protected]
  • Live Chat: Available 24/7 through your TekkBuzz account dashboard.
  • FAQ: Visit our FAQ page for answers to common privacy questions.

For information about your rights as a player, see our Terms and Conditions. For responsible gaming support, visit the Responsible Gaming page.


Join TekkBuzz

Your Data Is Safe. Now Let's Play.

Register your free TekkBuzz account today. Deposit via bKash or Nagad, claim your welcome bonus, and start playing — knowing your privacy is fully protected.

18+ only. By registering you agree to the TekkBuzz Terms and Conditions and this Privacy Policy.